Free standard shipping on all orders. Orders are shipped within 1 to 2 business days following the day the order was placed. Once an order has shipped, an email will be sent with the tracking information. You can track your order here.

For our U.S. customers, we partner with USPS as our preferred shipping partner to deliver to all residential addresses and P.O. Boxes nationwide. Our international clientele enjoys premium worldwide shipping through our trusted partnership with DHL International, guaranteeing your pieces arrive in perfect condition anywhere across the globe.

Countries we are currently able to ship to include: Canada, Dominican Republic, Mexico, United States, Austria, Belgium, Denmark, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, United Kingdom, Oman, Qatar, United Arab Emirates, Australia

Don't see your country listed? Please contact us to inquire about shipping to your location.

Enjoy a 14-day return window on all Napoleon Fragrances purchased within the United States. Simply initiate your return within 14 days of receiving your order. Any request that is made more than 14 calendar days past the delivery date will not be accepted. Please note that all items must be returned unused, with authentic labels and in original packaging. Only products purchased at napoleonfragrances.com with proof of receipt are eligible for returns. Refunds will only be issued to the person and account that made the original purchase. All orders shipped to international destinations are considered final sale upon delivery and are not eligible for returns, refunds, or exchanges.

Your satisfaction is at the heart of everything we do. That's why we offer multiple ways to connect with our dedicated Customer Care team. Customer Care is available Monday – Friday from 9:30am – 6pm EST 

Call us at 212-308-3000, send us a chat through our website, email us at hello@napoleonfashions.com or text us through WhatsApp at the same number.  Please allow 24 to 48 hours to receive a response. For urgent assistance, we recommend calling during business hours or submitting inquiries through our online Contact Us form for immediate support.

We take pride in crafting premium fragrances that prioritize both quality and safety. Our products are formulated without artificial colorants, synthetic dyes, parabens, or sulfates, while strictly adhering to the International Fragrance Research Association (IFRA) safety and environmental regulations. We believe in transparency, which is why we provide detailed ingredient panels for each product on our website. Our formulations thoughtfully combine both natural and synthetic materials, carefully selected to deliver exceptional fragrance experiences without compromising on safety or quality.

We accept Visa, Mastercard, American Express, Discover, AfterPay, Klarna, PayPal and Apple Pay via the secured online payment processor, Shop Pay.

Your security is our top priority. We protect your personal and payment information using bank-level SSL-128 bit encryption technology—the same security standard used by major financial institutions. Every transaction is processed through our secure payment gateway, with multiple layers of protection to safeguard your data.

Every order on napoleonfragrances.com ships with one complimentary sample in the cart.